Frequently asked
How fast is delivery?
Standard delivery is 2–4 working days across the EU and free over €60. Express arrives the next working day for €9.90.
Can I return a gift?
Yes — you have 30 days from delivery to return it. See Devoluciones y reclamaciones for the steps.
How do you decide the age guidance?
Age guidance follows the manufacturer's EN 71 safety classification shown on each product.
